Services

When You Arrive...

When you arrive for your grooming appointment, your designated groomer will meet and greet you and your fur baby for a consultation to make sure we understand exactly what your grooming requirements are. Grooming your pet is an important part of their health, hygiene and overall well-being. You can be sure that your treasured one is in good hands with our experienced and entrusted groomers.

Once we have assessed your pet, taking care to note any lumps and bumps, your groomer will discuss any special needs or requests you may have. We will discuss any additional services or treatments you may wish us to to apply and we will pay close attention to the style you want for your fur baby. After the assessment, we want you to be happy and assured that your pet is in the best of hands while they are in our care.

The Grooming Process

Once we have all the details of the treatments your fur baby is to receive, your groomer will take them through to the grooming area. For some pets it can be a little scary leaving their owners, to help with this, our groomers will take great care and can put your pet into a cage free area next to the groomer so they can check to make sure they are not stressed in any way.

Unlike other grooming salons which provide viewing windows to the grooming room, we perform spa treatments in separate areas to avoid any possibility that your pet may get distracted and possibly injured. We have our bathing room where the bath is done and then an area for drying and styling and another area where haircuts are performed.

When everything is complete, we will call you to let you know that your fur baby is ready to be picked up and returned to you looking, smelling and feeling great.

All your pets treatments are stored in our computer system so when you call in for your fur babies next appointment, we have all the history from every visit available.

IMPORTANT!! PLEASE READ:

We kindly ask that you show up promptly for your scheduled appointment to ensure that our groomers and bathers have enough time to give each and every fur baby the love and attention that they deserve. We are happy to accommodate a 15 minute grace period, however, appearances after this time may have to be rescheduled. We will call you 15 minutes before your fur baby is ready for pickup, and can hold them for up to 1 hour. Pickup after 1 hour may be subject to additional charges.

CANCELLATION POLICY

If you wish to cancel or reschedule for a later date, we ask that you inform us 24 hours before your appointment. Same-day cancellations or no-show appointments will be subject to a non-refundable $25 charge.

 

Packages & Treatments

Signature Baths and Haircuts

Prices are approximate, we understand that each and every fur baby is unique, therefore we are unable to give exact pricing over the phone. Prices are dependent on size of dog and texture of coat) * some breeds may require additional brushing or dematting at an additional cost.

Spa Bath, Blow Out, Haircut and Style

Includes Mild Conditioning shampoo with Aloe Vera, Vitamins and Silk Proteins to clean and condition the coat whilst adding body and shine. Blow out, haircut and style, nails gently clipped and filed smooth, ears cleaned (hair removal at customer request), external anal gland expression (if required and possible)

Haircuts starting from $90 upwards (dependent on size of dog and texture of coat)

Spa Bath (without haircut)

Includes Mild Conditioning shampoo with Aloe Vera, Vitamins and Silk Proteins to clean and condition the coat whilst adding body and shine. Blow out, nails gently clipped and filed smooth, ears cleaned (hair removal at customer request), external anal glands expression (if required and possible)

$50 upwards (dependent on size of dog and texture of coat)

DESHED

$25-$70 on top of Spa Bath or Haircut/Style package

(All prices are approximate and dependent on coat texture and size of dog - price upon consultation)

Tired of vacuuming and want to reduce the amount your pet is shedding?... Deshed helps take out your dogs additional undercoat. This is important too because it keeps the skin healthier and able to breath and keeps dogs temperature better maintained because of the natural insulation. Our groomers will use a special process. This conditions skin and coat with the dual purpose of blasting out the trapped excess dirt and hair. Once rinsed and completely dry we use specially designed tools, rakes and brushes to leave a smooth finish. Leaving a happier and healthier dog.

ORGANIC ADDITIONS

All Natural and Organic Flea Treatment (contains no soap, no harsh degreasers)

This is a must for the Summer Season, Aloe Vera, Panthenol, Comfrey extract, Vitamins A and E, Nettle extract, Henna, Natural Tree Oils, Herbs and Extracts. Gently cleans the coat while ridding the skin and coat of any unwelcome visitors. (Fleas and ticks)

($15-$25 dependent on size of dog, add on to any Spa Bath or Haircut/Style package)

Earthbath Hypo Allergenic

Some of our beloved furry friends have skin allergies and sensitivities that can make it difficult to get clean. (Puppies and kittens, older pets, certain breeds and allergy prone animals often benefit from a hypo-allergenic formulation.) blending the finest ingredients into this mild, hypo-allergenic shampoo. Per vets’ orders it is intentionally free of any fragrance or coloration.

$10 -$15 dependent on size of dog, add on to any bath or haircut package

ADDITIONAL PACKAGES

The Day at the Spa

$25-$35 on top of bath package (dependent on size of dog) additional service to Spa Bath or

Haircut/Style Package

For the ultimate indulgence for your furry friend. The Day at the Spa also includes blueberry facial to brighten and whiten the face while receiving a relaxing massage of the face and neck.  Full body massage using Isle of Dogs Shampoo and Conditioner, moisturizing paw rub. Bow to finish (upon request) All of this will leave your pet looking and smelling great too! Your dog will love this luxury!

Dead Sea Mineral Mud Bath ( Tranquil mint fragrance )

$20-$30 on top of bath package (dependent on size of dog)

Our natural Dead Sea Mineral Mud bath uses human grade ingredients, is 100% biodegradable and contains organically grown Aloe Vera. Aloe is absorbed into the skin 4 times faster than water and can help heal allergic rashes, sunburn, insect bites and minor abrasions, all while alleviating swelling and boosting the immune response. Conditions skin with valuable minerals, while exfoliating skin to remove impurities.  Puppy and kitten safe.

Tea Tree & Aloe Medicated Hot Spot Treatment (Tea Tree Fragrance)

Formulated with Natural and Organic ingredients to promote healing.

$15-$20 dependent on size of dog, add on to any bath or haircut package

Lillian Ruff Lavender Coconut Shampoo and Conditioner

Sulphate, Paraben, Tear, Dye and Gluten Free.

Shampoo soothes and cleanses normal sensitive skin.

Conditioner restores luster, shine and smoothness.

Balanced for puppies and mature dogs.

$10-$15 on top of bath or haircut package dependent on size of dog.

DERMATREAT

$20-$30 On top of bath package (dependent on size of dog)

*additional service to Spa Bath or Haircut/Style package.

This treatment is pH balanced & non toxic, contains Aloe Vera & natural oils so they penetrate into the skin to help soothe & treat many skin irritations including severe, dry, itchy flaky skin, hot spots, ringworm, flea bite dermatitis, seborrhea & other dermal inflammations.

Blueberry facial

Our tearless formula brightens and whitens helping reduce tear stains. $5

EXPRESS SERVICE

$15-$20 on top of Spa Bath or Haircut/Style package

Dependent on our availability we can make your pet a priority.

 

A La Carte Services

Special Handling fee: our number one priority is your fur baby’s well being. In order to ensure the grooming process is carried out safely, our groomers may require additional time to work with your dog. If so an additional charge may be advised.

*Nail Trimming - includes gently clipping nails and filing smooth $20-$25, dependending on the dogs temperament.

*Anal Gland Expression (External) $15

*Ear cleaning - Gently clean both ears and remove dirt and build up  $10

Teeth Brushing - Includes teeth brushing with fresh smelling dog dental gel followed by mint dental foam to help clean teeth and freshen breath. $10

Bikini Hygiene Trim - Clean up your pawesome friend making potty time a breeze. $10+

Additional Brushing/De-Matting $10 for each 15 minutes of brushing (only included with bath or haircut service)

Brushing $30 and up (without bath)

*Free with Spa Bath or Haircut Packages